Shipping Policy
1. Shipping Methods
We offer the following shipping options for domestic and international orders:
- Standard Shipping (for all orders under €20): Estimated delivery time is 5-9 business days for domestic orders and 7-12 business days for international orders. Standard shipping costs are $4.99 for all countries.
- Free Shipping (for all orders over $20): Orders over $20 qualify for free standard shipping to all countries.
- Priority Shipping: All orders have the option to use priority shipping. Estimated delivery time is 4-7 business days for domestic orders and 6-10 business days for international orders.
2. Processing Time and Cancellations
Orders are typically processed and shipped within 1-3 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day. Important: Once your order has been processed and a tracking number has been created, the order can no longer be canceled. You can cancel your order up to 6 hours after placing it by contacting us via email: support@vytanature.com
3. Shipping Costs
Shipping costs are calculated based on the total order amount, destination location, and chosen shipping method. Exact shipping costs will be displayed during checkout, before final payment.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package via the relevant carrier's website.
We reserve the right to modify this shipping policy at any time. Any changes will be announced via our website. We kindly ask our customers to read this policy carefully before placing an order. By placing an order, we assume that the customer agrees to all the above-mentioned terms.
Do you have questions or comments about our shipping policy? Feel free to contact us at support@vytanature.com